About Us
Welcome…..at Solutions Studio and Spa we encourage you to: “Make Time for You.”
Pass through our Aspen lodge front doors and escape to our tranquil relaxation areas, which include fireplaces, refreshments, and a co-ed sanctuary offering plush lounge chairs and pillows.
Solutions professional and personable staff provides you with an “experience” rather than a “service”; their passion is contagious.
Solutions provides continuing education for all of our staff members to ensure that they are up to date on the latest techniques and trends to meet all of your needs.
We look forward to helping you feel less stressed and more balanced. Choose from hair design, facials, massages, nail services, waxing, and more, as you treat yourself to a relaxing and rejuvenating day at Solutions.
Our History
Solutions Studio & Spa is owned by sisters Jackie Leturneau and Jennifer Grim and has been serving guests since 1993. Their passion for people and the industry led to Solutions expansion into a new, warm and inviting, 6000-square-foot facility located on Long Pond Road in Greece, New York. This new spa and salon was designed with a very cozy, welcoming atmosphere. Elements from the earth were brought inside to create a sense of comfort and seclusion. Experience true serenity with a spa getaway.
Our Standards
We Guarantee…….
- A complimentary consultation before most salon or spa services to ensure that you receive exactly what you came for.
- Guidance about which services, products and accessories we offer that will enhance not just your sense of style, but your lifestyle.
- A personalized recommendation for beauty and wellness products that maximize and maintain the results of your visit straight through to the next.
Safety First
We sterilize your implements with the same medical grade autoclave sterilization systems found in hospital operating rooms. Also, for your safety, manicuring and pedicuring buffers are used exclusively for you.
Professional Ethics
We realize that a change in techniques from time to time is refreshing! Please know that our hair designers will not be hurt if you decide to change technicians. We work as a team!
Return Policy
Unused products are accepted for a refund by original method of payment within 30 days of purchase with original receipt. All boutique items may be refunded within 15 days with tags attached.
Our Level & Price System
Our hair designers work on a European Level System that measures experience and years of dedication. Those at higher levels are more often educators and lecturers who have established a high client demand. This encourages stability and enables our employees to grow and prosper based on years of loyalty and dedication to their profession and clients. We offer services at every level, from new talent to master stylist, to meet the needs of all our guests.
Service Guarantee
All of our services are non-refundable. We will be more than happy to schedule a corrective service FREE of charge. It is important that you notify the salon if we have not met your expectations within 7 days of your original appointment date of service. Correcting the service will be performed by the original service provider.
Children’s Policy
Children under the age of 18 are not allowed in the Spa unless they are receiving a Spa Service, and they must have a consent form signed by a parent or guardian.
